Services

INFORMATION
Reception is open from 8 am to 8 pm. For later arrivals we kindly request to be advised and we will be glad to wait. For emergencies our staff is always reachable by phone.
Rates are quoted in euros and are per Studio per night; they include complimentary Italian Buffet Breakfast out of the premises, mini bar in each Studio (soft-drinks free), kettle for coffee or tea, snacks (in the living room 24h), Wi-Fi internet connection, daily cleaning, bicycles use, swimming pool use, national telephone calls, Cd\Dvds selection, service and the current applicable VAT, presently at 10%.
During Pitti Fashion Trades cancellation must be communicated at least 2 weeks prior to arrival (2 pm hotel time), in case of cancellation after this time the whole amount of the reservation will be charged as a penalty.
In order to guarantee a reservation we kindly ask for a credit card’s details.
City tax to be paid on site: 4,5€ per person per night.
(already included for reservations made with “Riva online” rate on www.rivalofts.com).
Check-in 3 PM, check-out 12 AM.
Please cancel 3 days before arrival (3 pm hotel time) to avoid a cancellation penalty equal to the total cost of your reservation.
After check in any change will entail the charge of the total amount. Ask for special cancellation Policy for stays longer than 1 week.
Credit card details are requested at the moment of reservation to guarantee it.
No smoking.
Guests are kindly requested not to damage property, furniture or accessories. Missing or damaged items will be charged at reacquisition cost to the credit card given as a guarantee.

Free internet Wi-Fi connection in the whole hotel.

Concierge services (reservation for museums, restaurants, theatre, concerts).

Garden with outdoor pool, hammocks and sunbeds.

Free vintage bicycles available for guests, to discover the city like the locals!

3 outdoor, free, non reservable parkings. 1 indoor parking to be reserved (20 euro).

Cot free of charge (babies 0-4 yrs).

Third bed (children >4 years and adults): 50 euros.

Pets welcome if well behaved, at 12 euro per night. It is forbidden to leave animals alone in the rooms.

24h living room with honesty bar, TV, CD/DVD player, Wi-Fi, library, fireplace.

Studios features: telephone (free national calls), TV, kitchenette or kettle and facilities for tea/coffee and snacks, adjustable heating/air conditioning, hairdryer, minibar (free soft drinks), safety box, courtesy kit, gym items.

On request: photocopies, fax, laundry, massages, babysitting, tours or classes, car, motorbikes or Vespa scooter rental, private transfers.

Credit cards: Visa, Mastercard, American Express.