- Reception is open from 8 am to 8 pm. For later arrivals we kindly request to be advised and we will be glad to wait. For emergencies our staff is always reachable by phone.
- Rates are quoted in euros and are per Studio per night; they include complimentary Italian Buffet Breakfast out of the premises, mini bar in each Studio (soft-drinks free), kettle for coffee or tea, snacks (in the living room 24h), Wi-Fi internet connection, daily cleaning, bicycles use, swimming pool use, national telephone calls, Cd\Dvds selection, service and the current applicable VAT, presently at 10%.
- During Pitti Fashion Trades cancellation must be communicated at least 2 weeks prior to arrival (2 pm hotel time), in case of cancellation after this time the whole amount of the reservation will be charged as a penalty.
- In order to guarantee a reservation we kindly ask for a credit card’s details.
- City tax to be paid on site: 4€ per person per night.
(already included for reservations made with "Riva online" rate on www.rivalofts.com )
- Check-in 3 PM, check-out 12 AM.
- Please cancel 3 days before arrival (3 pm hotel time) to avoid a cancellation penalty equal to the total cost of your reservation.
- After check in any change will entail the charge of the total amount. Ask for special cancellation Policy for stays longer than 1 week.
- Credit card details are requested at the moment of reservation to guarantee it.
- Reservations made under the Rack rate can be turned into pre-paid only within a week from the reservation date.
- No smoking.